It is our incredible team of people that are the real difference at Neville Richards.
From a diverse set of backgrounds, our staff pride themselves on their knowledge of the industry, the quality of their advice and their high level of service.
Here are some recent samples of our client's experiences in dealing with the Neville Richards team.
Now that the dust has settled, I finally have time to sit and express my absolute gratitude to you for my experience purchasing 41 Dundundra. I have bought and sold a few houses in the past 10 years and have to say that this was the easiest and smoothest time, how I wish it would always happen. This time my experience was enjoyable and not stressful because of you.
From the moment I first called you to arrange an inspection, you were friendly and knowledgeable, and so accommodating with my short notice request to view the property. You clearly had developed a good rapport with the vendors and were working in their best interest as much as my own as a possible buyer. When I met you at the property you had such a friendly and open manner, that I felt like I'd known you for years and I knew I could trust you.
You were knowledgeable and honest about the area, the property and the market. I really felt like you were there to help me on my quest, rather than just trying to make a sale. I felt like it was as important to you that it was the right place for me, as it was for you to sell for the vendor. The price negotiation was easy and painless, I feel like you were honest with us both to achieve what all parties wanted and I believe we were all satisfied with the outcome......
I'm so happy the usual sales tactics to try for a higher price was not used, that is the sort of stuff that can sour the whole experience and lose sales. I felt like you were a negotiator trying to help each party reach a goal, rather than someone trying to force up the price to line their own pockets. Your communication through the settlement period was fantastic, everything leading up to and on the day was great. And even the days after all was settled you were more than happy to continue to be a communication vessel. You stayed right to the end, even though your responsibility was finished.
You are an absolute asset to Neville Richards, I hope they realise what you do for their brand. I would recommend you to anyone I know and have already told many of my friends about my experience with you.
And more than all of that, I like the person that you are so much I'd happily have you over for a glass of wine and dinner!
Thank you for everything.
We would like to thank you for selling our property and for the professional manner in which it was handled. At all times we were treated courteously and kpet informed every step of the way. The eventual sale was stress free and straight forward and we would have no hesitattion in recommending your firm in any real estate matter.
Peter & Lesley Taylor
A brief note to say a heart felt thank you on the successful sale of my property in Indented Head.
I have utmost praise for you and your staff, being there for me throughout this daunting period, the feeling that you were there really looking after my interests was a secure feeling.
I would and have already recommended your services to friends. I have no hesitation at all on using your company again.